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Privacy Policy

Effective Date: 08/10/2025

Not Working Tech Support (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://notworkingtechsupport.com, or use our services.

1. Information We Collect

We may collect the following information when you contact us, schedule a service, or use our website:

  • Personal Information (name, phone number, email address, physical address)

  • Service Details (information about your device, requested service, and notes from appointments)

  • Website Usage Data (IP address, browser type, and other analytics data, if applicable)

2. How We Use Your Information

We use your information to:

  • Provide and manage our computer repair services

  • Respond to your inquiries and service requests

  • Send service updates, appointment reminders, and follow-up communication

  • Improve our website and services

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only when:

  • Required by law or legal process

  • Necessary to protect our rights or the safety of others

  • Needed to complete services with trusted third-party partners (e.g., software vendors, payment processors)

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission is completely secure.

5. Your Choices

You may:

  • Request to see, update, or delete your personal information

  • Opt out of non-essential communication at any time

6. Contact Information

If you have questions about this Privacy Policy or your data, contact:

Raleigh Leslie
Not Working Tech Support
‪(401) 363-0015
5114 Point Fosdick Dr STE F PMB 176
Gig Harbor, WA 98335
technologynotworking@gmail.com