Terms of Use

Effective Date: 08/10/2025

Welcome to https://notworkingtechsupport.com. By using this website or hiring Not Working Tech Support, you agree to these Terms of Use. Please read them carefully.

1. Services Provided

Not Working Tech Support provides mobile computer repair, troubleshooting, and technology assistance. All services are performed by Raleigh Leslie, sole proprietor.

2. Service Limitations

While we strive to resolve all technical issues, some problems may be outside our ability to fix (e.g., irreparable hardware damage). We are not responsible for any data loss, although we take precautions to protect client data. Clients are responsible for maintaining backups of important files before service.

3. Payment Terms

Payment is due upon completion of service unless other arrangements are made in advance. We accept cash and major credit & debit cards.

4. Liability Disclaimer

Our services are provided “as is” without warranty of any kind, express or implied. Not Working Tech Support is not liable for incidental or consequential damages resulting from services performed.

5. Cancellations & Rescheduling

We ask for at least 24 hours’ notice to cancel or reschedule an appointment. Missed appointments without notice may be subject to a service fee.

6. Website Use

All content on https://notworkingtechsupport.com is for informational purposes only. You may not reproduce, modify, or distribute our content without permission.

7. Changes to These Terms

We may update these Terms of Use from time to time. The latest version will always be posted on our website.

8. Contact Information

For questions regarding these Terms:

Raleigh Leslie
Not Working Tech Support
‪(401) 363-0015
5114 Point Fosdick Dr STE F PMB 176
Gig Harbor, WA 98335
technologynotworking@gmail.com